We’re based right here in Central Nebraska. We work, live and play in the same communities that our customers do. When you call our office the phone is answered right away by a friendly, professional staff member.
In Business Since 1957
Our longevity shows we will be here for you now and in the future. When you do business with us you know we will be here to support you.
Customer Service
At Glenwood customer service is not a department it is a philosophy supported by all our employees. Each employee is responsible and held accountable for providing exceptional customer service. We don’t expect you to believe how great our service is, so we would like the opportunity to prove it to you. Visit our Service Standards page to learn more.
Professional Installations
Each of our technicians are professionally trained and certified in the equipment they are installing. Our quality of work and attention to detail set us apart from other providers.
Quick Response Time
We believe the key to our exceptional customer service and customer satisfaction is our fast response times.
Dedicated Staff
You’ll notice a difference when you work with Glenwood. Our professional and friendly staff will go above and beyond to take care of your needs. Give us a try, you’ll be glad you did.
Glenwood offers custom built computers with two major goals in mind:
Provide a quality product backed by excellent service before, during and after the sale.
Provide computers that are built to fit the exact needs of the customer.
With these goals in place we are confident that we provide a computer deal you won’t find anywhere else.
Pricing
Other Companies: There are usually a lot of add-on prices, shipping costs and most of the time, to get that “great price,” you have to send in a mail-in rebate and wait 4 months for your money. The price you see is never what you actually end up paying.
Glenwood: Our prices are very competitive! What you see is what you get and there are no add-ons, shipping expenses or mail-in rebates.
Customer Service
Other Companies: When you call with questions you get to talk to a recording. Then when you find the right extension, you wait on hold forever to talk to someone, somewhere in the world, who speaks to you in technical jargon.
Glenwood: We are your friends and neighbors. When you call us you get to talk to a live person and you are hardly ever on-hold for more than a few seconds.
Delivery
Other Companies: It comes in a big box.
Glenwood: We personally bring it to your home or business
Set-up
Other Companies: It comes in a big box with instructions.
Glenwood: We will have the software loaded and we will set it up for you!
Repair
Other Companies: Usually you have to wait days for someone to come and repair your computer. In most cases you have to put it back in that big box and ship it back to be repaired. Even more expenses!
Glenwood: We will come to your home or business or one of our employees will come and pick it up. You never have to be without your computer for more than a couple of days.
Warranty
Other Companies: 1-Year Labor and 1 Year Parts. Again, you may have to ship it back or wait days for a technician.
Glenwood: 2-Year Parts and 1 Year Labor. Again, we will come to your home or business to do repairs.