Telephone Systems

What is VoIP

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Having a VoIP phone system connects your locations together via the Internet and allows you to make calls with no long distance fees. See our brochure for more details.

Why VoIP?

How it works.: Glenwood phone systems together across your wide area network, (WAN) or the Internet, so they operate seamlessly as one system. Normal telephone traffic between locations is converted to data packets that are transmitted over your high-speed data connection. Additionally, your phone systems are constantly sharing data and instantly updating user status information about employees in each of your locations.
Increased Productivity: All your employees become part of all of your offices. Users can intercom or transfer a call to anyone else in the network. They can initiate a page to any system in the network. They can also retrieve parked calls and even access their own voice mail - from any system in the network - no matter where they are.
Greater Customer Service: Whether on a local, regional or national level, your employees get the tools to work together more efficiently to increase your customers’ satisfaction. Callers are easily routed to the personnel who can best help them - no matter where the callers or the employees might be.
Cost savings: Day-to-day intra-office communications between your locations travel over your data network, eliminating long distance charges and helping you reduce the number of local lines - providing significant cost savings on monthly charges.

Today’s telephone systems are developed from years of research to make them more user friendly and cost effective. Buying a new system is an important business decision; so trust in the home-town experts at Glenwood, to provide you with a system customized to fit your business. You’ll get a quality product backed by unmatched service. Don’t take our word for it just read our testimonials and see what some of our customers have said.

We feel it is important for our customers to understand the type of product they are receiving. We also feel it is important to align ourselves with Company’s that share the same values of quality, whether it be in products, services or technical support. We feel we have chosen two of the best in the industry. Please check them out for yourself!

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