Managed Services

Managed services is a program that is installed on your computers and/or server. It allows Glenwood to remotely monitor your devices 24x7x365 days a year. If a critical error occurs, the software will notify our technicians who, in most cases, can respond before it is too late.

Protect your technology investment, prevent major downtime, and keep computers up-to-date, all for one low monthly payment.

It’s like having your own IT staff all day, every day.

  • Monitors computers, servers, critical errors, threats, and much more
  • Monthly customer reports of all equipment activity
  • Issues are rapidly addressed
  • Our technicians get email notification of equipment issues
  • Advanced notice of the need to add critical resources
  • Automatic updates of Microsoft products, Java, Adobe products, etc
  • System checks every 10 seconds to better protect equipment resources
  • Extremely secure, reliable, and scalable to your operation
  • Low monthly payments

 

Managed Services